We have resources available to help you manage your Storable Settings if you’re impacted by the Central Texas floods or Tropical Storm Chantal. If you need additional help, please call us at 888.403.0665. Stay safe!

Storable Easy Help

Storable Easy Help > Tenants

Move-Ins, Move-Outs, Transfers

  • Reservations FAQ
  • How do I approve a reservation and move the customer in?
  • How do I create a quote for a customer?
  • How do I transfer a customer from one unit to another
  • Moving a tenant in
  • Prorating rent when renting a unit to a customer

The Customer's Account

  • Customer groups
  • How do I make a customer exempt from Late fees?
  • How do I mark a tenant as Tax Exempt?
  • How do I combine duplicate customer accounts?
  • How do I create or edit a customer account?
  • How do I charge a customer for a retail item?

The Waiting List

  • How do I view the Waiting List?
  • How do I add someone to the Waiting List?

Past Due and Auctions

  • How do I enable or disable late notices for a customer?
  • How do I manually create or change a customer's auction date?
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