Overview
Storable ID (also known as single-sign on or SSO) is your central login credential across all Storable products and services. It provides a secure, single sign-on experience for administrators and facility managers to manage users, control access, and maintain compliance within the Storable ecosystem.
Important: Once Storable ID is enabled for your organization, it applies to all facilities under your account and cannot be turned off. Before enabling, notify your organization to ensure a smooth rollout.
Getting started
What You’ll Need
- Admin access to your facility or organization’s Storable account: Users with an “Owner” role on every site at the organization.
- A valid email address to associate with your Storable ID.
How to Log In
- Go to your Storable software.
- Click on Setup and go to the Users & Roles page.
- Click Enable Storable ID from the banner, then log out.
- Log back into your software. After entering your credentials, you’ll see a setup prompt.
- Check “I confirm that I can set up Storable ID for my company” and click Continue.
Creating your Storable ID
- Select I Do Not Have a Storable ID. If you already have a Storable ID, please select “I already have a Storable ID and skip to step 3.
- Enter your login details:
- Username: Must be a valid, unique email address
- Password: Minimum 12 characters, with one letter, one number, and one special character
- Passwords expire every 90 days (per PCI DSS requirements)
- Enter your Profile Information (first name, last name, security question, and answer)
- Click Create Storable ID.
- You’ll see a success message. Click Continue.
- Log in with your new credentials and click Continue.
Setting up Multi-Factor Authentication (MFA)
Choose your preferred MFA method:
- Okta Verify
- Authenticator App (Google Authenticator, Microsoft Authenticator, Authy)
- Email Authentication
- SMS Authentication
- Security Key or Biometric Authentication - If selecting the biometric authentication option, also select a secondary option to use when logging in without biometric authentication.
Click Setup under your preferred method and follow the on-screen instructions.
Once complete, click Finish.
See: How do I set up Multi-Factor Authentication (MFA)?
Complete Onboarding Wizard
Step 1: Overview
Click Continue to proceed.
Step 2: User settings
Allowed Username Domains
- Require all users to use the same domain (e.g., @yourcompany.com)
- Add domains by typing and pressing Enter
Shared Emails
- Choose whether users can share email addresses
- Shared emails are allowed, but individual emails are recommended
Shared email limitations:
- Each user must have a unique username (formatted as an email).
- Users cannot reset passwords via email.
- Too many failed attempts require admin unlock.
Click Submit to continue.
Step 3: Security settings
- Lockout Policy: Option to lock users after a set number (1–10) of failed attempts
- MFA Methods: Select which authentication types to allow
Click Submit to proceed.
Step 4: Configure enablement
- Choose whether Storable ID is Optional or Required.
- Optional: Users can skip setup (will be reminded at each login).
- Required: Users must use Storable ID to sign in.
- Click Save & Finish.
Once you make Storable ID Required, this setting cannot be undone.
Next steps
- Users will be prompted to create their Storable ID at their next login.
- Existing users won’t appear in the portal until they complete setup.
- Please do not add existing users directly in the Portal, as it will cause syncing errors. Instead, direct those users to log in to their software and follow the prompts.
- After setup, complete a one-time user access audit in the portal.
Managing users in the portal
Once Storable ID is enabled:
- Add, delete, or modify user access in the Storable portal
- Continue managing permissions in Easy as normal.
To learn more: Storable ID: User Management