April 16, 2024
New permission options for Sales Associates
We’ve added additional permissions that can be granted for the Sales Associate role. Based on your feedback, these permissions allow Sales Associates to issue voids and/or refunds.
These settings are optional but will apply to all Sales Associates if you enable them. Read more about the Sales Associate role and how to enable the new settings in our article: The Sales Associate user Role.
March 26, 2024
Easy Storage Payments - Chargebacks Report
If you use Easy Storage Payments, you now have access to a Chargeback Report that gives you real-time visibility into your chargeback activity and chargeback statuses. This will allow you to easily check on the status of chargebacks without spending time and effort contacting Storable. You can see the report by navigating to the Reports page and clicking Payment Processing - Chargebacks.
You can read more about the chargeback process and the new report in our article: Easy Storage Payments: Chargeback Process.
January 23, 2024
Resource Center
We've added a new Resource Center to allow you to easily find answers to your how-to questions, view product walkthroughs, and see what's new in Easy Storage Solutions. Click the question mark in the bottom right corner of your screen in ESS to check it out.
Help content will update based on the page you're on, so you'll always see the most relevant content.
January 9, 2024
Text message consent status report
To be compliant with our SMS provider’s messaging policy, tenants must give consent to receive text message communications. We've created a new report to help you monitor and follow up on text message consent status.
You can see the new report by navigating to Email, Txt & Print > Text Messages. Then, click Customer Consent Status. Learn more in our article: Gathering consent to send text messages.
