⚠️ This article is applicable to customers using Storable Payments to process payments.
To set up a new facility, you will need either your most recent tax return or your most recent SS-4 form. Please be sure you have one of those documents available before you start. If you have any questions during onboarding, please contact your Implementation Consultant or email onboarding@storable.com.
1. To get started with Storable Payments, go to the application link provided to you by the Storable Edge Implementation team.
2. You will first see the Payments Pre-Application page. Your facility name will be pre-entered. Select your business type and facility time zone. Scroll down to review your fees and click Start the Application to continue. If you have questions about your fees, please contact your sales representative. | |
| 3. Select your Country and Business Type from the dropdown menus. | |
| 4. Enter your IRS Legal Filing name in the Legal Business Name field. This must be the business name provided to the IRS on the SS-4 form. Entering a name that doesn’t match the one the IRS has on file can put funds on hold. | |
5. Select your industry from the Industry dropdown. Most self-storage facilities fall into Public warehousing, Storage.
Fill out the remaining fields in the Business Overview section.
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6. Expand the Business Details section and fill in the information.
Description for your bank statement (Secondary Descriptor): Enter a descriptor for deposits. If deposits from multiple locations are made to the same bank account, this will show you which location each deposit comes from. | |
7. Expand the Business Address section and enter your business address. This address must be the physical address of the location where payments are accepted and match your tax records.
8. Click Next. | |
9. On the Owners page, edpand the Owner Information section and enter the owner's information and address. Click the Add Owner button if you need to add additional owners. (Note: if you selected “Sole Proprietor” on Step 2, you will not see the option to add additional owners) See the FAQs below for more information about why we are required to collect personal information and who should be listed as an owner. 10. Once all owners are entered, click Next. | |
11. On the Bank page, select whether you’d like to link a bank account or add the account manually. Link Existing Bank Account: If you choose to link the account, we will use Plaid to link your bank account. Click Link Existing Bank Account, and you will be redirected to a secure web page where you will be prompted to choose from a list of eligible banking institutions and log in to your online banking. Plaid will also instantly validate the information you submit.
Click Next. | |
12. On the Terms & Conditions page, review the Bank Disclosure Page and Merchant Terms and Conditions and check the required boxes. You must open the pages in order to check the boxes.
13. Click Sign Up to complete your application. |
FAQs
Q: Why do you need my personal information?
A: Federal law requires all financial institutions to obtain, verify, and record information that identifies each individual or business that opens an account to help the government fight the funding of terrorism and money laundering activities. To comply, we will ask for your identifiable information, including your full name, address, date of birth, and other business information. We may also ask to see your Identification Card, Driver's License, and/or other identifying documents.
Q: Who must be listed as Owners in step 6?
A: Personal information must be provided for Sole Proprietors or each individual, if any, who directly or indirectly owns twenty-five percent (25%) or more of the ownership interest of the Legal Entity listed on the application. A Legal Entity includes a corporation, limited liability company, or other entity that is formed by the filing of a public document with a Secretary of State or similar office, a general partnership, and any similar business entity formed in the United States.
Q: Who is authorized to accept the Terms and Conditions?
A: The Terms and Conditions should be accepted by an owner, as listed in Step 6. In the absence of an individual with 25% or more ownership of the business, you will need to provide personal information for an Authorized Contact in Step 6.
An Authorized Contact is an individual with significant responsibility for managing the Legal Entity, unless one of the owners identified in step 6 is an officer of the Entity. A controlling authority, or 'Control Prong,' includes, but is not limited to, the Chief Executive Officer, Chief Financial Officer, Chief Operating Officer, Managing Member, General Partner, President, Vice Presidents, or an individual with significant legal authority to enter the Legal Entity into a commercial relationship.