Insomniac Kiosks communicate to our Easy Storage Solutions software through an API. The API is an open API on our end which means that the Kiosk can do anything that our software can do but only if Insomniac programmed it to have those features on their end.
The communication between the Kiosk and ESS should be a 2-way street, so if something happens in our software then the Kiosk is updated to reflect that as well, and vice versa. The exception to that rule is photos. Any tenant photos or driver's license photos in the Kiosk don't get automatically uploaded to the ESS software.
To Avoid Errors:
1. Unit Types MUST have a name.
2. All customer names need to be uniform in format: First, Last name or Last, First name. You can't have customers both ways.
3. If you put the gate codes just in insomniac and someone rents a unit, it does not send that gate code to the ESS software. However, if you enter the gate codes in the ESS software and someone rents a unit on the kiosk, the code will transfer from ESS to the kiosk and give it to the customer. So when entering gate codes make sure you have them entered into the ESS software.
4. Submitting cash payments: If your customer is submitting a cash payment through an insomniac kiosk, keep in mind that this cash payment will not be added to a particular check batch in the ESS software. You will need to keep a separate record of payments submitted through the kiosk, for your deposits, if you track your deposits through the check batches.
If you want to do a demo of what the kiosk screen looks like you can always play around with it here.
