How do I change the questions the customers have to answer when they sign up online?

Note: There is not a way to rearrange the order of questions. You can remove them but not rearrange them so that certain questions appear near the top.
Scroll down for instructions on how to delete questions or add questions.

Changing the questions/fields that show up online

1. Under the Customers dropdown, click Field Settings.

2. There are two types of fields the customers will be asked to fill out online: required fields and optional fields. If a field is required, the customer must type an answer before they can move on with their rental. Fields that are not required may still show online, but it is up to the customer whether or not they type a response. 

Required information has an asterisk next to the field while optional fields do not. 

Deleting a question

1. Go to Customers > Field Settings > click Edit to the far right of the line item you want to remove.

4. Select NO from the Show on Signup dropdown menu. Then, click Update.

Adding a field or question

1. Go to Customers > Field Settings > Scroll down and type the question you need filled out. Also mark whether the question requires a response or if the response is optional. Then click Create Custom Field.

Still have questions?
Don't be afraid to ask us. We're here to help you.