Follow the steps below to make a one-time ACH payment.
1. Go to customer's account.
2. Click Make a Payment at the top.
3. Click Make a Payment.
4. Make sure the correct invoices are checked and the payment total is listed under the payment amount then click Proceed to Payment Summary.
5. Select One Time ACH in the drop down menu.
6. Fill in the following information and click Make Payment.
If you don't see the ACH Payment option, you may need to check your settings under the Setup tab to see if your payment methods allow ACH. If the option is "grayed out", your merchant account may not allow ACH payments and you will need to check with them to see if you can allow ACH payments.
ACH payments take longer than credit card payments to be verified by the bank and the software will always show that an ACH payment was successful. If there is a problem with the ACH, transaction you will be notified later via email from your merchant account provider.