Deposit Account
If you need to update your deposit account for Easy Storage Payments, please reach out to our Support Team. If you are planning to close your current bank account, please wait to do so until you verify you are receiving your credit card deposits in your new account.
In order to maintain the security of your account and prevent unauthorized changes, we require the following steps be followed:
Send us a request for the change
Your Easy Storage Payments Account Owner must send an email to merchantsupport@storable.com from the email address used to set up your Easy Storage Payments account. The Account Owner is the contact who provided their information during your Easy Storage Payments Account setup.
In the email, please include a voided check or bank letter for your new bank account clearly showing the following information:
- Routing number
- Account number
- Name on the account - The name on the business bank account must match the current LLC or DBA name. If you file as a sole proprietor, the name on the bank document must match the owner name or DBA. This is a requirement to comply with anti money laundering and fraud regulations. We cannot update your bank account if the name on your bank account doesn't match your business name.
If the business name we have on file doesn't match the name on your bank account, we can correct your business name by re-writing your ESS account. Please contact the Easy Storage Solutions Support Team at support@storageunitsoftware.com if you require an account re-write.
If you provide a bank validation letter, it must contain the full account and routing number, the name on the account, and include the bank's letterhead. Please contact your bank and request the letter, this will be emailed to you upon request.
Complete an authorization form
Once we have received your request, we will provide a bank change authorization form that must be signed by the Easy Storage Payments Account Owner. In the authorization form, we will ask you to confirm your current banking information and the changes being made.
A copy of the owner's drivers license must be submitted with the completed form. These documents must be sent from the Account Owner's email address that was used to sign up for your Easy Storage Payments account.
Please be aware that the request can take 24 to 48 hours to be completed.