If a tenant has a credit card saved on file for recurring billing, the card will be charged for the monthly rent each month on the due date. If you have a recurring fee set up on that tenant account, it will slo be charged to the card on file if you have selected for the recurring fee to be billed to the card on file. No other charges will be automatically billed to the card on file.
Follow the steps below to get to the Recurring Billing section and make changes to a tenant's card on file if needed.
1. Log in to your Easy Storage Solutions account.
2. Click the Customers tab.
3. Locate and click on the customer's name to pull up their account.
4. Click the Recurring Billing button at the top of the profile.
Once you're on the Recurring Billing page, you will be able to edit the card information, pause the next payment, add a new payment account, or offset the billing if your customer requires a due date outside of your policy due date (typically the 1st of every month).