You have the ability to enable or disable the optional customer settings that are listed below.
- Allow renters to prepay online. Please note: Tenants can only prepay ahead one month at a time online. If they want to prepay for more than one month, they should call the facility process the prepayment.
- Disable partial and prepayments for locked out customers
- Enable a USB card swiper to populate credit card information when making a payment for a customer.
- Save rentals for customers who have not paid. When unchecked, a successful payment is required for rentals initiated by customers. When checked the rental and any payment attempts will be saved, with the unit in a Pending status.
- Auto approve new rentals/reservations. When checked, you will not see new rentals or reservations on the dashboard.
- Allow a second deposit. This will add an additional deposit, with a name of your choice, to the Unit Types.
- Allow customers to edit their profile information when they login online.
- Allow customers to edit their billing information when they login online.
- Change whether or not customers can schedule their own move outs. NOTE: You can add a restriction for Move-Out Date requests. If a customer tries to move out earlier than you allow, the system will tell them they will still be billed for the following month due to insufficient notice.
To change any of these settings:
1. Log in to your account
2. Click Setup.
3. The settings listed above are located in the Other section.
4. Scroll to the bottom and click Save.