New Renter Instructions can be provided to tenants from the completed move-in pop up message and Rental Instructions email/text message. Learn how to edit these instructions below.
Completed move-in pop up
Tenants will see a pop up alert in their web browser once the move-in is complete. You can enter these instructions by navigating to Setup > Settings in the upper right hand corner.
Whatever you enter in the New Renter Instructions box will be displayed to ALL customers once they complete their move-in. Be sure not to include any information that you don't want shared with every new customer.
Click Update Settings when you are done.
Rental Instructions email and text message
There is also an email that can be sent to new tenants. You can enter these instructions by navigating to TXT & Print > Templates
If the Email and Text boxes are marked with a green check, all customers with active emails and cell phone numbers will receive this notification. If you want to customize the alert, click on the template title. Click Update Template at the bottom once done.