Follow the instructions below to integrate your PTI StorLogix gate software with Easy Storage Solutions.
1. Go into your Easy Storage Software and install the ESS Gate Sync Program.
2. In the window that pops up, input the following:
- Facility Code: (find at the bottom of your "Gate" page in the ESS software)
- Save File: C:\PTI\pti.dat
- Location Path: (Put Nothing Here)
3. Setup the StorLogix Interface: (If you are using the cloud based version of PTI steps 3 and 4 can be skipped.)
a. Click Edit for the Storlogix property
b. Set configuration as follows (they are case sensitive):
*Interface is Active checkbox should be checked
*Acct Software set to "Easy Storage Solutions" OR "Generic"
*Preprocessor should be set to "PTIDAT"
*Input File should be set to "C:PTI\pti.dat
*Result File should be set to "C:PTI\Results.dat
c. Select Save
4. In Setup > Gate, make sure PTI is the gate system that is selected and if you do not have a specific time zone you are using, use time zone 8, the default for PTI.
5. Check the interface is running. StorLogix should change PTI.dat file to a RESULT.dat file once it has been updated.
Troubleshooting
Vacate all and Re-Sync
To vacate all customers, go to the StoreLogix Account Management Software, make sure you are looking at it in StoreLogix View mode, not Classic View Mode. (File > Switch to StoreLogix View). Click "Vacate Unit". Select the first unit in the list, hold the Shift key, and select the last unit in the list. It will select all, and you can click "Vacate". BEFORE YOU CONFIRM, check the box that says "Do No Ask Again" so that it will vacate all customers without having to confirm the vacate for each customer. Once you vacate all, you can manually re-sync the data to get all the current customers moved back into PTI.
***To restart the interface: Go to Services, Find ESS Services, Click and restart it or Start***
You might need to turn on the WSIWG check box in the PTI management interface if the facility has dashes or such in their unit number descriptions. IE. A-123.
Your computer may need to be on Microsoft .net 4.5 or 4.6 framework if you are having problems with your ESS gate sync software
Communication from other outside software programs (previous management systems) need to be halted in order for the ESS gate sync post download action to work.
If you get an file in the PTI folder that says: PTI-MI (site name) - ERR7.log and you open it up and it says something like.... 7/10/2015 12:15:18 AM ERR:2 [-Error Processing Line: 272, Unit G 14-] this means that there is a space in between the unit number and that is not allowed in StorLogix ex. G 15 needs to be G15.
A Great Troubleshooting tool to see the errors is if you set the StorLogix interface program to the "preview" mode and then initiate a sync. This will pull up what would be sent to StorLogix and will show some errors.
- PTI doesn't allow unit numbers longer than 6 digits. Unit number also have to be unique.
- PTI doesn't allow gate codes longer than 10 digits.
If StorLogix is not reading the download file correctly (too many errors, not updating, etc.) it can help to erase everything in the StorLogix software and allow the file to be re-downloaded.
Note: You can have duplicate gate codes if one person is renting more than one unit; however, this will cause an error if you have one gate code shared between more than one person.